Terms & Conditions

Welcome to School Time website terms and conditions. These terms and conditions will apply to all transactions placed on line with School Time. All contracts shall be governed by and construed in accordance with English Law and any dispute between us will be resolved exclusively in the courts of England and Wales. Please read these carefully before purchasing goods from us through our website. They include important sales and product information and by using our website and/or placing an order you accept these terms and conditions in full. Before you place an order, if you have any questions please contact us by email:[email protected] or phone us on 01634 831684 between the hours of 9.00am and 5.00pm Monday to Saturday. If you do not agree with the following terms and conditions then please do not use this website.

• You can shop in confidence knowing that you can return your items within 14 days. Except for items listed in returning goods.
• School Time reserve the right to refuse a refund or exchange if we believe that the item has been worn, incorrectly laundered, named,damaged or torn by the wearer.
• Refunds will be credited by your original method of payment and will be processed within 28 days.
• Refunds on goods are subject to them being returned back in a saleable condition, or in the event of faulty goods, subject to inspection and agreement by School Time.
• In the unlikely event you receive a faulty or damaged item, we ask you to email:[email protected] within 3 days of delivery so that we can help to resolve the matter.
• In the unlikely event that you receive items which were not what you ordered, which are damaged, or of a different quantity to that stated on your order form, we shall make good any shortage or non delivery, replace or repair any damaged or defective goods, or refund to you the amount you paid for the items in question provided that you notify us of the problem by email to [email protected] within 3 working days of delivery of the goods and return them to us. This does not affect your statutory rights.

Orders

The price and availability of the goods is shown on the relevant page detailing the goods. We will take all reasonable care when processing your order to keep details of your order and payment secure, but in the absence of negligence on our part we cannot be held responsible for any loss you may suffer if a third party gains unauthorised access to any data when accessing or ordering from our website. We are pleased to accept payment via the website with the use of a debit or credit card only. We take most major credit and debit cards with the exception of American Express. Each transaction is subject to authorisation by the card issuer. If the card issuer of your card refuses to authorise payment to us, we will not be liable for any delay and or non-delivery of your order. No orders will be accepted or processed without a valid card payment in the name of the registered cardholder. The web prices include VAT at 20% where applicable.

Delivery and returns

Items which are in stock will be dispatched to you within 48hrs but may be longer in our summer months due to the nature of our business. If any items are out of stock you will be notified of the delivery date by email.
All orders will be dispatched by Courier.

Postage will be charged as follows:

Postage Charges

• Courier Delivery: £6.00
• Free delivery on orders over £50

If your order contains more than one item and one or more items are temporarily out of stock, we will contact you as soon as possible. By default, your order will be dispatched once all items are available. If you require the available items sooner, you may choose to pay an additional delivery charge to have the items sent separately. If the revised delivery timescale is not acceptable, you may cancel the affected item(s) or your entire order.

While we make every effort to meet our estimated delivery times, delays may occasionally occur due to circumstances beyond our control. We cannot accept liability for any loss, damage, costs, or penalties arising from any delay in delivery.